Occasionally, you may find that the option to create a New Teams Meeting in Outlook is suddenly not appearing.
To resolve, first try closing both Outlook and Teams (make sure you "Quit" Teams from the bottom-right corner / system tray, as Xing out of the program will keep it running in the background), then restart your computer.
If the option still does not appear in Outlook, try these steps:
- In Outlook, click the File menu in the top left corner. You may immediately see a yellow highlighted section, as shown below, alerting you to add-ins that were stopped upon launching Outlook. Click Manage Add-Ins to re-enable the Teams meeting add-in, then try creating a Teams meeting again.
- If you do not see this section highlighted, while still in the File menu, click Options near the bottom left corner. Then, click Add-ins, then after Manage COM Add-ins, click Go...
- Make sure the Microsoft Teams Meeting Add-in is checked. If not, check the box to enable it, then click OK to save.
At this point, see if you can create a New Teams Meeting in Outlook (you may need to relaunch the program after making the above changes).
If you do not even see "Microsoft Teams Meeting Add-in" listed as shown above, go to Add or remove programs from the Start menu, and see if the Microsoft Teams Meeting Add-in for Microsoft Office is listed there. If so, click on it --> Modify --> run a Repair on the installation. When complete, close and re-open Outlook, then see if you can create a new Teams meeting again.
If not, contact the Service Desk for further assistance.
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