Sending a Fax via Scanning

These instructions can be followed by any branch or department employee that has a Ricoh multi-function device (copier/printer/scanner) that allows you to scan documents to email.  Our e-fax provider will take the scanned email and send it as a fax to the fax number.

Your branch/department may no longer have a traditional phone line to send outbound faxes (i.e. your phone number was ported to our e-fax provider and the fax machine does not have a dial tone), so you can follow the steps below to continue sending faxes via your scanner.

IT Notes/Troubleshooting:
- To prevent users from needing to specify a sender, check these settings on the machine: User Tools button --> System Settings --> File Transfer. Administrator's email address must be scanrouter@ffl.net. Scroll down the list and make sure that Auto Select Sender Name is set to "On." Also, the recipient can not simultaneously be registered as a sender in the Address Book (see Protection tab in Address Book).