FFL Teller Training - Learning Centers & Coaches

Modified on Thu, Apr 30 at 10:47 AM

As of 11/1/23, the training room at Lakewood HQ (Sycamore B) has been decommissioned.  Instead of in person training for new tellers at Lakewood, tellers will now complete their onboarding and training at a designated "Learning Center" branches in their FFL branch region.  See the list below as of November 2023.


OFFSITE LEARNING CENTERS AND ASSIGNED COACHES as of April 2026

See latest list on the Root 


North Region

Westlake Crocker – TBD

Westlake Detroit – TBD

Gordon Square – TBD


South Region

Strongsville – Natasha Crittenden

Brunswick – Bethany Hutchens

Olmsted Township – Sarah Rzaca


East Region

Garfield Heights – Denise Scott


West Region

North Ridgeville – Cecilia Ing

Avon Lake – Elizabeth Piatak

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