As of 11/1/23, the training room at Lakewood HQ (Sycamore B) has been decommissioned. Instead of in person training for new tellers at Lakewood, tellers will now complete their onboarding and training at a designated "Learning Center" branches in their FFL branch region. See the list below as of November 2023.
OFFSITE LEARNING CENTERS AND ASSIGNED COACHES as of April 2026
North Region
Westlake Crocker – TBD
Westlake Detroit – TBD
Gordon Square – TBD
South Region
Strongsville – Natasha Crittenden
Brunswick – Bethany Hutchens
Olmsted Township – Sarah Rzaca
East Region
Garfield Heights – Denise Scott
West Region
North Ridgeville – Cecilia Ing
Avon Lake – Elizabeth Piatak
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