Hi All,
An early and lighter update email this week!
Reminders
- External Transfer Limits
- As a reminder we do not have a process in place to allow for external transfer limit increases so when working with customers do not offer that as an option.
- We are in the beginning stages of exploring a process, but we do not have anything in place yet.
- Link Account vs External Transfer
- If you customers are using the “Link Account” button on the home page that is linking their account for Personal Finance Manager (Financial Tools) NOT External Transfer
- They will still need to go to Transfers & Payments à Manage External Accounts and add their account there in order to transfer to that account
Coming Soon
- A refresher training series will be coming soon, we are just starting to plan out
Have a question? Check our FAQ on the Intranet or email digitalbanking@firstmutualholding.com
Submit an issue using this form, make sure to providea full description of the customers issue.
Thanks!
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