Becoming a new user is done via self-enrollment. The process is quite easy and can be done by visiting Xchange:
A new user information screen will appear. Complete the user information fields.
Note: All fields are required. If you do not select the appropriate time zone, Fiserv Xchange will not display training times according to your local time zone.
Select the bot protection checkbox and click Submit at the bottom of the screen when you're done.
You will be notified when Fiserv has approved your registration, however, the system will need several hours to update your profile before you can access your training
All new users follow the same process.
If there are any questions or issues, please contact learningandclientperformance@fiserv.com.
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