Q2 Product Matrix

Modified on Fri, Apr 5 at 9:25 AM

 

FeatureDescription AudienceBGFFFLFMBMFSBWSF
Premium Digital Banking PlatformQ2 has 1 unified digtial banking platform across multiple platforms including mobile. Universal YesYesYesYesYes
Mobile Apps (apple & android) + Apple WatchMobile app version of OLBUniversal YesYesYesYesYes
Internal TransfersAbility to transfer between 2 internal bank accountsUniversal YesYesYesYesYes
Intuit Web Connect and Direct ConnectAbility to link bank accounts to Quickbooks/Quicken to manage their financesUniversal YesYesYesYesYes
Glia WebchatLive web chat for customers on public website and OLBUniversal YesYesYesYesYes
Loan PaymentAbility to make a loan payment through OLBUniversal YesYesYesYesYes
 Account Recovery (Forgot login and Unlock Account)Ability for customers to self-service and unlock their accounts and recover their usernameUniversal YesYesYesYesYes
Check Images - Fiserv CWSAbility to view check images in Q2Universal YesYesYesYesYes
Harland Consumer Check ReorderAbility to reorder checks onlineUniversal YesYesYesYesYes
Fiserv SCO mRDCSSO to Fiserv SCO for mobile deposit processingUniversal YesYesYesYesYes
Fiserv Notifi (alerts) - SSOSSO to Fiserv Notifi for real time core alerts (ex: transaction alerts, balance alerts etc)Universal YesYesYesYesYes
MX Contextual PFM (cPFM)MX integration to allow user to view all accounts from all institutions in Q2. Create budgets, aggregate accounts etc.RetailYesYesYesYesYes
Plaid - Manage External AccountsAbility to connect online accounts instantly via Plaid vs waiting for microdepositsRetailYesYesYesYesYes
Real Time Change of AddressAbility to update an address in realtime- retail only featureRetailYesYesYesYesYes
E2E Auto EnrollmentAbility for retail customers to auto-enroll in the system RetailYesYesYesYesYes
Branch E2E EnrollmentAbility for branch employees to enroll retail customers to in the system without doing a full manual enrollmentRetailYesYesYesYesYes
SavvyMoney SDK ExtensionCredit Score Monitoring and allows bank to run tailored pre-qual offers through the platformRetailYesYesYesYesYes
Customer to Customer TransferAbility for 2 bank customers to transfer money to each other.RetailYesYesYesYesYes
Retail eStatements - Fiserv NautilusSSO to Fiserv retail eStatementsRetailYesYesYesYesYes
Checkfree Consumer Bill PaySSO to retail CheckFree Bill PayRetailYesYesYesYesYes
Fiserv CardHub - Integration to mobile app (2 affiliates)Integration to Fiserv CardHub for debit card controls and managementRetailYesYesYesYesYes
Card SwapAbility to add online subscriptions (ex: Netflix) to a portal and update debit card info in 1 spot RetailYesYesYesYesYes
Clickswitchability to update bank information for direct deposits and online payments onlineRetailYesYesYesYesYes
Q2 GoalsAbility to create savings goals and move money to them to actively save for goalsRetailMay-24May-24May-24May-24May-24
Small Business and Profession PackageSmall business branding and feature set/servicesSmall BusinessYesYesYesYesYes
Hybrid Business Enrollment FormBusinesses enroll online, Q2 verifies the information and FI approves and adds on business/Treasury servicesSmall BusinessYesYesYesYesYes
Business eStatements - Fiserv NautilusSSO to Fiserv business eStatementsSmall BusinessYesYesNoNoYes
CheckFree Business Bill PaySSO to Business CheckFree Bill PaySmall BusinessYesYesNoNoYes
Fiserv SCO Desktop RDCSSO to Fiserv SCO for remote capture processingSmall BusinessYesYesNoNoYes
Security Tokens For certain treasury clients to use a soft token for log-in/transaction approvalsCommercialNoYesNoNoNo
Commercial Banking PackageCommercial branding and feature set/servicesCommercialNoYesNoNoNo
Commercial Test Drive (EA)Allows prospects ability to test drive Q2 systemCommercialNoYesNoNoNo
WireXchange - RTSSO to WireXchange for wire processingCommercialNoYesNoNoNo
ACHAbility for customers to create different ACH transactions in OLBCommercialNoYesNoNoNo
Q2 PatrolAdvanced MFA system, learns user's behaviors and prompts MFA when unexpected behavior occursBankYesYesYesYesYes
Q2 SentinelReal-Time transaction monitoring, will stop suspicious transactions before they occurBankYesYesYesYesYes
Q2 DiscoverAbility to create help guides, call-outs, announcements and demosBankYesYesYesYesYes
Q2 SMARTMarketing tool to segment audience and run campaignsBankYesYesYesYesYes
Verafin IntegrationFile movement of OLB activity into verafinBankYesYesYesYesYes

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