MoveIt - Secure File Transfer

Modified on Fri, Aug 29, 2025 at 5:40 PM

IT manages the Users and Folders in MoveIt. There is a Secure File Transfer request form in the IT section on the intranet. This form is used to request user setup (internal and external), folder setup, and changes to permissions to folders. When requests are made for external users, IT will communicate directly with the internal employee requesting the change. IT does not communicate directly with external users.

Notes:

  • License limit is 43 total as of August 2025.  Check last login date to determine if they can be deactivated/deleted.
    • Product is MOVEit Cloud Premium by Progress, renews each September.
  • Shared login credentials are stored in the IT KeePass database.
  • You can run a User Status Report to verify changes just made.
  • Do not create a home folder for external users.
  • Do not send an email to external users.



  1. MoveIt User Add

    1. Login to the MoveIt site with Admin credentials
    2. Select “Users” from the left column
    3. Click on “Add User” button located underneath the list of existing users
    4. Complete the form
    a. Username – first initial and last name (jsmith)
    b. Full Name – users full name (John Smith)
    c. Email Address – users email address
    d. Email Notification – “on” for internal users, "Off" for external users.
    e. Permission – “User” (applies to all users outside of IT)
    f. Copy suggested password and email to appropriate internal employee.
    g. Check “Force user to change password on first login”
    h. Click “Add User” button
    5. After the account has been created, click on “Users” in the left column
    6. Click on the user just created.
    7. Click on “Change Policy” (next to Expiration Policy”)
    8. Adjust policy to match the request on the setup form.

Folder Access

  1. Search for the folder listed on the form.
  2. Click on the folder. 
  3. Click "Sharing and Settings".
  4. Uncheck "Inherit Access from Parent".
  5. Selected the user from the list and assign permissions. 
  6. Click "Add Access".


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